Delivery
Shipping
Nothing here is picked off a shelf. Every piece is printed when you order it, so there is a production step before your parcel leaves the building, and that step is on top of the delivery time.
How long it takes
Printing and packing takes 2 to 5 business days. After that the carrier takes over. These are the delivery windows for a single item, measured on real orders to each destination:
| Destination | T-shirt | Hoodie |
|---|---|---|
| United States | 4-6 business days from $4.95 | 4-6 business days from $8.79 |
| United Kingdom | 2-4 business days from $4.79 | 2-4 business days from $7.29 |
| Germany | 3-6 business days from $4.99 | 3-6 business days from $7.29 |
| Canada | 3-6 business days from $8.59 | 3-6 business days from $10.59 |
| Australia | 4-7 business days from $7.99 | 4-7 business days from $12.49 |
Add the two together for a realistic total. A hoodie ordered to the United States is typically 6 to 11 business days from payment to doorstep.
What shipping costs
Shipping is worked out from your delivery address and what is in the cart, and the exact figure is shown at checkout before you pay anything. The first item carries most of the cost; a second item adds less than the first. The figures above are the starting point for a single item.
Tracking
Every order gets a tracking link as soon as the carrier scans it. You can also look your order up at any time on the order tracking page using the reference from your confirmation email.
The honest caveats
Delivery windows are estimates, not guarantees, and they exclude weekends and public holidays. Carriers are separate companies and occasionally lose a day, and the run up to the winter holidays is slower than the rest of the year. If your parcel is late, email kiamondshop@gmail.com with your order number and we will chase it.
If an address is incomplete the shipment can come back to the facility. In that case we will confirm a corrected address with you before it goes out again.